I doubt an exchange will fix the problem, but what else can I do.

The problem is that Roxios database must not have been updated when I purchased the product, although my Best Buy receipt shows the product serial number in addition to UPC. Roxio Easy Vhs To Dvd 3 Product Key Serial Number In Hate wasting the effort on that, but my opinion based on facts must be that Roxio is cheating me. I have spoken to every department I could find a phone number to, even tried online chat.digital river, roxio sales.nobody can help In fact, I have a case number, which was emailed to my gmail acct.and try to log in to check on it and the website says: This Email Address Does Not Exist in our System. Yes, Ill try it on another computer and see what the results are. These are the things that you need to do and sometimes it helps to get someone else to do it while you stay out of the room. What is this garbage I just want to use the software that I paid 60 for Did I GET RIPPED OFF.Įxperienced this the first time around, returned the software to Best Buy for an exchange, and wouldnt you know, this one is doing the same thing.ĭoes anyone from RoxioCorel monitor this discussion group and offer some suggestions Getting response from their tech support is not easy. I did all that, replying carefully to the correct address ( ) and mentioning the reference ID from teh email. I got an email saying send in pics of barcode, UPC, and product key label. Roxio Easy Vhs To Dvd 3 Product Key Plus And Itsīought Roxio easy VHD to DVD 3 plus and its not so easy at all It isnt recognizing my product key. There is not a typo in my entry when trying to install the software. I am getting the product key off a sticker that is on the disc sleeve which was inside of the box. I found hte support suggestion of copying files from disc to HDD, which I did, and ran setup from there but same results. Put in the disc, began setup, program will not accept the product key.

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The software handles many well-known and used image formats and the user is not forced to make use of the real CDDVD any more. Roxio Easy Vhs To Dvd 3 Product Key Software Handles Many

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